10 Things to Know Before Having Your Car Repaired

As a general service to the public, we offer a list of things to
keep in mind if your car needs work:

• Your car is most likely the second largest investment that you will make. Preserve the value of that investment, and your own safety by having it repaired professionally.
• Never drive a car that might be unsafe because of damages.
  
• Some insurance companies might ask you to visit their drive-in claims center before having your car repaired. You can do this, or you can have them inspect the car at our facilities.
  
• You are not required by law to obtain more than one estimate or appraisal.
  
• You have the right to have your car repaired at any auto body shop that you choose. Your insurance company can not require you to go to a specific shop.
  
• Differences in estimates are common. A lower estimate might not include all the work that may be necessary. If you're not sure why one estimate is different from another, please ask us.
  
• Choose a shop that has unibody repair equipment and certified (by I=CAR or ASE, for example) technicians.
  
• Ask if the shop will be using genuine manufacturer (OEM) replacement parts.
  
• Ask if the shop offers a warranty on their repairs.
  
• Let us help you negotiate your claim with your insurance company.